Wild Oz currently delivers to SA, VIC, WA, NSW, ACT & QLD. Use our postcode checker in the cart to see if we deliver to your area.

Min order value is $50 with $20 flat fee shipping for orders under $150 or FREE SHIPPING for orders over $150! We're currently delivering to SA, VIC, NSW, ACT & QLD.

Orders must be delivered to a residential or business address where it can be accepted immediately or left in a safe place for up to 5 hours.

We deliver orders once a week.

Adelaide Metro: Friday

Victoria: Friday

Albury, Shepparton: Saturday

NSW: Monday

Canberra, Yass, Goulburn, Griffith: Saturday

Brisbane, Gold Coast, Toowoomba: Monday

Sunshine Coast: Saturday

You can expect your Wild Oz delivery between 7AM - 6PM on the day of the week for your region.

Delivery days will change slightly and will be delivered on the next business day.

Wild Oz uses a network of freezer courier services, ensuring that your order is delivered straight to your doorstep - remaining cool, frozen and flavoursome from our door to yours!

Products are packed fresh meat frozen for delivery. Thaw what you need immediately and store the rest in your freezer for up to 3 months. Keep frozen at -18 degrees. Thaw in refrigerator. Once thawed, use within 3 days. Once opened, product must be used within 24 hours.

You will receive an SMS the night before and sometimes the morning of your delivery, containing delivery time and a tracking link that you can follow. If there are technical issues and you don’t receive this information, please contact us on 0472 752 756.

You will receive an email notification once your Wild Oz order has been dispatched. You will then receive an SMS with tracking and a delivery time the night before or sometimes the morning of delivery. 

Please note sometimes delays occur due to public holidays or road delays.

Yes! Wild Oz uses a network of freezer courier services, ensuring that your order is delivered to the highest quality. From refrigerated packing facilities to chilled/frozen transport couriers, your order is stored in a cool climate right until delivered to your doorstep. All orders remain in the complete cold chain from our door to yours.

Our eco-friendly, recyclable boxes are specifically engineered to trap cold air inside, allowing our boxes to be left at the doorstep for up to 5 hours.

Our couriers will leave your delivery on your doorstep or in a safe place as instructed in your delivery notes. Delivery drivers can not leave orders at the back of your property. Deliveries to apartments will be at the risk of the customer. If you live on a property or in an apartment, please note that the courier may not be able to get to your front door.

No, we use eco-friendly, recyclable boxes that are specifically engineered to trap cold air inside, and can be left for up to 5 hours. Be sure to leave delivery instructions for our couriers so they can leave your order in a safe place. 

If you contact us within 24 hours of placing your order, we may be able to make changes. However, once your order has been shipped, we can not make changes to your delivery address. Any changes may result in delivery delays.

That’s fine! Our couriers will leave your order in a safe place for you. 

Please inspect your order upon delivery and contact Wild Oz immediately if an item is missing, damaged or if you received the wrong item, a member of the Wild Oz customer service team will assist you as soon as they can. Please email us or phone with your order number and a photo of the damaged or wrong item.

If a product is found to be defective or damaged during shipping we will review the order and a refund will be offered for that product.

Our carton is 100% recyclable!

The ice packs can be reused or the non toxic liquid can be disposed of in
the rubbish bin or garden beds. The soft grey plastic wrap can be recycled. Plastic product packaging should go in the bin.